Missed-Call Revenue Recovery for Chiropractic Practices | Portland Metro OR | CashFlow Consultants
(503) 445-2657 See If My Business Qualifies
LIMITED CITY PILOT - Portland Metro

You’re With a Patient. Your Next New Patient Is Calling

We’re selecting 10 local chiropractic practices.

We install, configure, monitor, and maintain a privacy-conscious system that responds to missed callers, follows up automatically, routes replies, and helps move prospective patients toward scheduling.

See If My Business Qualifies
14 days or five legitimate missed calls handled, whichever occurs first · No credit card · No contract
$0 setup fee·$297/month after the pilot
Standard phone and SMS usage is included during the pilot.

Every missed call may be a new patient scheduling with another practice

Prospective patients often call several practices while looking for availability, insurance information, or help with pain. A prompt response gives your team another opportunity to connect.

Fast response matters

New patients are actively comparing practices

A quick acknowledgement can keep the prospective patient engaged while your front desk or care team is assisting someone else.

$1,500-$3,000+

A new patient may represent an extended care relationship

The value varies by care plan, visit frequency, services, insurance, and the patient’s needs.

Your team is patient-focused

Calls arrive during adjustments, exams, and front-desk conversations

The system helps acknowledge the call without requiring staff to interrupt patient care.

Source: Invoca 2025 Home Services Call Conversion Benchmarks.

Estimate the value of missed new-patient calls

Enter your practice numbers to see the illustrative revenue opportunity

Use your own estimate based on missed calls that did not later convert.

Your Revenue at Risk
Estimated value of each new customer: $1,700
New customers lost per year: 52
Estimated missed-call loss rate: 12.5%
Annual revenue at risk: $88,400
Managed revenue recovery investment: $3,564
Illustrative Revenue Opportunity
$88,400 per year

Use your own call volume above. Results vary and are not guaranteed.

See If My Business Qualifies →

Once activated, the practice workflow works in three steps

Your onboarding call takes about 15 minutes. We configure the number, consent language, routing, booking path, and staff notifications afterward.

1

A prospective patient calls while your team is helping someone in the practice

They may be asking about availability, insurance, first-visit expectations, or whether the practice treats their concern.

2

They receive a prompt, practice-branded acknowledgement

The message avoids requesting sensitive clinical details and provides a clear, privacy-conscious next step.

3

They request a callback or appointment and your team is notified

Your staff can take over the conversation, answer appropriate administrative questions, and complete scheduling.

CFC
Illustrative Recovery Flow
Messaging customized for your business
Example only
A customized acknowledgement is sent after a legitimate missed call.
The customer replies with the reason for the call or requests the next step.
The appropriate booking link or callback path is provided, and your team is notified.

An example of how a new-patient recovery flow works

The exact wording, timing, consent language, routing, and scheduling path are configured for your practice. The workflow should be limited to appropriate administrative communication.

  • ✓ Messaging is customized to the practice and new-patient process
  • ✓ The prospective patient receives a prompt acknowledgement
  • ✓ Replies can be routed to callback, scheduling, or staff follow-up
  • ✓ The workflow avoids collecting unnecessary clinical details by text

A Managed New-Patient Recovery Service — Not Just an Automated Text

✓
Missed-call acknowledgement for prospective and existing patients
✓
Administrative follow-up when the caller does not reply
✓
Two-way SMS for appropriate scheduling and callback communication
✓
Instant staff notification when a caller responds
✓
Appointment-request or booking-link integration
✓
Complete setup, consent-language review, configuration, monitoring, and support
LIMITED AVAILABILITY - 10 PILOT CHIROPRACTIC PRACTICES ONLY

Pilot Pricing and What Happens Next

Your onboarding call takes about 15 minutes. We review the practice’s administrative workflow, phone setup, consent language, routing, registration, and testing. The pilot begins after the system is approved and ready.

Pilot and Ongoing Pricing
✓
$0 setup feePilot participants pay no system setup charge.
✓
$59 one-time Phone Activation & Compliance FeeIncludes number purchasing, registration, opt-in compliance, and testing.
✓
14 days or five legitimate missed callsThe pilot begins after carrier approval and system testing.
✓
$297/month after the pilotNo long-term contract. Cancel anytime.

Common questions

Does this work with my existing phone system?
Possibly. The system requires a phone number that can send and receive SMS. We review whether to use a new number, call forwarding, or an eligible existing number before any changes are made.
What if a patient texts something I need to personally respond to?
You get an instant notification and authorized staff can take over the conversation at any time. The automated workflow should remain focused on appropriate administrative communication such as scheduling, callbacks, office information, and next steps.
Is this HIPAA compliant?
HIPAA compliance depends on the complete configuration, vendors, agreements, staff procedures, access controls, and how the practice uses the system. The workflow should be configured to avoid unnecessary protected health information in text messages, use appropriate consent language, restrict access, and use vendors and services covered by any required Business Associate Agreements. The practice remains responsible for its own HIPAA compliance and legal review.
What happens after the pilot?
We review the legitimate missed calls, prospective-patient replies, callback requests, and appointment opportunities handled during the pilot. If the service is a good fit, it continues for $297/month with no long-term contract.
How long does setup take?
Your onboarding call takes about 15 minutes. We then review the practice workflow, phone-number setup, consent language, registration, routing, staff notifications, and testing. Carrier approval may take additional time. The pilot begins after the number is approved and the system is ready.
Is this just an automated text?
No. The first message is only the beginning. We configure the acknowledgement, follow-up, routing, staff notifications, callback path, and scheduling workflow. The practice can take over whenever a prospective or existing patient needs personal assistance.
Does this guarantee booked appointments?
No system can guarantee that every caller will reply or schedule. The purpose is to respond promptly, keep missed callers engaged, and create more opportunities for the practice to recover new-patient and existing-patient inquiries.
What counts as a legitimate missed call?
A legitimate missed call is a genuine prospective or existing patient inquiry—not spam, robocalls, vendors, wrong numbers, or repeated calls about the same inquiry.
Are there any usage charges?
Standard phone and SMS usage is included during the pilot. Before the practice continues, we review expected usage and explain any applicable carrier, messaging, email, or third-party service charges.

Your Next Missed Call Does Not Have to Become a Lost New-Patient Opportunity

See whether your chiropractic practice qualifies for the Portland Metro pilot. We configure and manage the administrative workflow, measure what it handles, and review the results before you decide whether to continue.

See If My Business Qualifies

Find Your Practice’s Biggest New-Patient Revenue Leak

In a focused strategy session, we will review your current new-patient call and scheduling process, identify missed opportunities, and recommend the most useful automation priority.

What to expect:
  • A focused review of the new-patient intake process
  • Identification of missed-call and follow-up gaps
  • A recommended administrative automation priority
  • No obligation